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Frequently Asked Questions

Below is a list of the most Frequently Asked Questions by our customers and the answers to them. If the answer to your question is not listed here, please feel free to ask us directly via support@thinspace.co.uk.

General


What is Thin Client Computing?

What is Thin Client Device?

What are the benefits of thin client computing?

How can I use Thin Client technology?

Where can I find the spec sheet of each product?

Is it secure to use thin clients?

How do I find a Thinspace reseller/retailer?

What is Zero Client?

How do I obtain user manuals for my Thinspace thin clients?

Software


What operating Systems are supported by Thinspace?

Is there a Microsoft Vista Embedded Solution?

What Virtualisation technologies can Thinspace thin clients connect to?

Can Thinspace create custom operating System builds?

How can I manage my Thinspace thin clients?

Are firmware upgrades available?

How do I upgrade to the latest firmware to my Thinspace thin client?

How do I configure Dual Screen using Thinspace Linux?

Hardware


Which Thinspace devices support DVI?

How to Configure Dual Screen using Thinspace Linux

What wide screen resolutions are supported by Thinspace thin clients?

Are there any ventilation requirements for Thinspace Thin Clients?

Can Thinspace thin clients be VESA mounted to a wall or VESA standard monitor?

Do Thinspace thin client support wireless?

What do I do if my thin client develops a fault?

Digital Signage


What is Digital Signage?

What is Promospace?

What multimedia formats are supported by Promospace?

What is the system requirements of Promospace?

Is there any Free trial version?

Where and when should I use Digital Signage solutions?

Where can I buy Promospace?